Product & SaaS
Customer Feedback
Collect actionable product feedback
infoAbout this template
Customer feedback is the fastest way to understand what is working and what is not. This template gives you a polished feedback form out of the box: a quick star rating, an optional comment box, and a field where respondents can leave their email for follow-up.
The form is fully customisable. Add conditional logic to show the comment box only when a low rating is given, translate it into multiple languages, and apply your own brand colours. Every submission lands in your dashboard in real time and can be exported to CSV in one click.
starsFeatures
- checkStar rating with optional comments
- checkConditional logic — show fields based on answers
- checkEmail follow-up field for customer support
- checkReal-time submissions in your dashboard
- checkCSV export in one click
domainTypical use cases
- circleSaaS products collecting feature requests
- circleE-commerce stores asking for product feedback
- circleSupport teams measuring CSAT after tickets
- circleMobile apps with in-product feedback links
helpFrequently asked questions
Is this form template free?expand_more
Yes. Simbalize is in public beta, and every template — including this one — is completely free during the beta. No credit card required.
Can I edit the template before publishing?expand_more
Absolutely. The template is a starting point: change labels, add or remove fields, reorder sections, apply your own brand colours, and translate the form into other languages in the no-code builder.
How do I receive the responses?expand_more
Every submission lands in your Simbalize dashboard in real time with a timestamp. You can filter responses, assign them to team members, and export everything to CSV with one click.
How can I share the form?expand_more
Each form gets a shareable link, a QR code you can print or display, and an embeddable widget for your own website. You control who can see the form.
Can respondents submit anonymously?expand_more
Yes — you decide which fields are required and whether you collect names or email addresses, so fully anonymous responses are supported out of the box.
Ready to use the Customer Feedback template?
Create your free beta account and turn this template into a live form in under two minutes.